Complete Simple Claim Form

About your flight

Just a few more details

Main passenger *
What happened?
Please only apply if your flight was cancelled, re-routed or delayed by at least three hours
By submitting your claim you agree to have read and agreed to our Terms & Conditions and Privacy Policy.

Delayed Flight?

Get over £500 per passenger in compensation

Let us fight the airlines for you!

  • Delayed flight by 3 hours or more?
  • Cancelled flight?
  • Denied boarding or missed connection?
  • Flight re-routed to the wrong destination?

Get Your Refund in 3 Easy Steps

  • Enter your flight details
  • We process your claim free of charge
  • You receive compensation
  • Delayed Flights

    If your flight has been delayed over 3 hours within the last 6 years then you may be entitled to a compensation pay out of up to €600 / £510 per passenger.

  • Denied Boarding

    Airlines are known to overbook flights and in some cases, deny passengers boarding against their will as there are not enough seats on the plane.

  • Flight Cancellations

    If one of your flights is cancelled, you are eligible to claim compensation. The airline has a duty of care to ensure that a replacement flight is arranged for your journey.

  • UK Industry Leader

    We have been settling flight compensation cases for thousands of passengers and winning the majority of these. With our success rate, we are confident that we can recover compenstaion for your flight claim.

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  • Expert Advice

    Our legal and aviation teams have been working in the claims industry for over 15 years. The legal advice you receive from Flight - Refunds will be expert and professional. Plus we will always keep you updated.

  • Stress Free

    Our claim process is simple. Once you have entered your flight details, we do the rest for you. Once payment is received from the airline, compensation is sent directly to you.

How can we help?

For passengers trying to submit their own claims requests, the process is extremely arduous. Airlines will rarely pay voluntarily, often citing “extraordinary circumstances” to reject the claim even if they were actually responsible. This is where we come into play: we represent the passenger and demand your right to compensation from the airlines. Through our collective aviation and legal expertise, our professionals will handle all of the paperwork and stress on your behalf. The only cost to you is a small percentage of the paid compensation amount if we are successful with your claim. Even in situations where we have to go to court and involve our lawyers, we will pay all the expense and court disbursement fees!

Why Choose Us?

  • 172,442 passengers have benefited from our service
  • Success rate of 98% on all cases
  • Over € 42.3 Million earned for our customers
  • No win-no fee - This means no risk and no hidden costs.

No Win - No Fee


There are no hidden fees or upfront costs to use this service. If the claim is successful, the fee is set at 25% (plus VAT) and £25 per passenger - strictly only payable on a no win, no fee basis.

Excellent and Quick

"I never imagined how excellent and quick Flight-Refunds would solve my issue related to my delayed flight. Fast communication and friendly support representatives. From my experience I can assure you Flight-Refunds will help protect your rights if you meet the criteria of compensation"

Very Helpful!

"Very helpful, fought extremely hard for me. Very little effort on my part and great communication. Highly recommend!"

Service as promised!

"Flight-Refunds provided great communication with us, every step of the way - and best of all - they actually delivered what they promised and won us our flight compensation payment! What a great service!"